Milliow

Priya Raman

Shopping Assistant

Available

Priya answers product questions straight from your live catalog, helps with sizing and comparisons, and follows up on abandoned carts — so browsers turn into orders without a human answering every chat.

Duties

  • Answers product questions from the live catalog
  • Helps with sizing, fit, and material questions
  • Compares products side by side on request
  • Recovers abandoned carts with a follow-up message
  • Tracks orders already placed
  • Suggests related items based on what's in the cart
  • Hands off to a human for anything outside the catalog

Out of scope

  • Applying discounts or price overrides without authorization
  • Processing payments or storing card details
  • Editing inventory or product listings
  • Guaranteeing stock beyond what the catalog shows in real time

Works with

ShopifyWooCommerceKlaviyoStripeMailchimp

Anything not listed here is still possible — it gets scoped on the hiring call.

Salary

$2,200 setup · $850/mo

  • Live catalog Q&A
  • Sizing and comparison help
  • Abandoned cart recovery
  • Order tracking

Up to 1,000 conversations/month

Record

Onboarding connects Priya to your live catalog and Klaviyo, then she learns your sizing charts and comparison logic. A supervised period follows where cart recoveries and comparisons are reviewed before she runs unsupervised.